5 Simple Tips for Staying Safe Online

Published: April 15, 2025 by Golden Webbers

The internet connects us, informs us, and entertains us. But just like the real world, it has risks. Protecting yourself online doesn't have to be complicated. Here are five straightforward tips from Golden Webbers to help you navigate the digital world more safely, especially focusing on common concerns for seniors in Sheffield and beyond.

1. Master Your Passwords: Strong & Separate

Think of passwords as keys to your digital home. You wouldn't use the same key for your house, car, and safe deposit box! Similarly, never reuse passwords across important websites like your email, online banking (HSBC, NatWest, etc.), or social media (Facebook). A strong password is long (12+ characters) and mixes uppercase (A-Z), lowercase (a-z), numbers (0-9), and symbols (!@#$%^&*). Avoid common words or personal details. It sounds hard to remember, but writing them down securely offline or using a reputable password manager app (we can help you choose and set one up!) makes it manageable.

2. Spot the Scams: Be a Digital Detective

Scammers are clever and often prey on trust or urgency. Be highly suspicious of unexpected emails, texts, or calls claiming to be from your bank, HMRC, BT, Amazon, or even the police, especially if they:

• Ask for personal details (passwords, PINs, bank account numbers). Legitimate organisations rarely ask for this via email or text.
• Demand immediate payment or threaten consequences (e.g., "Your account is compromised, click here NOW!").
• Contain spelling mistakes or poor grammar.
• Urge you to click links or open attachments you weren't expecting.

Rule of thumb: If unsure, hang up or delete the message. Contact the organisation directly using a phone number or website you know is official (from a statement or their main website), not the one in the suspicious message.

3. Update, Update, Update: Patch the Holes

Your computer (Windows, Mac), smartphone (iPhone, Android), tablet, and even your apps need regular updates. These aren't just for new features; they often contain vital security fixes ("patches") that block known ways criminals try to break in. Enable automatic updates where possible. If you see a notification to update, don't ignore it for too long. We can help check if your devices are up-to-date.

4. Lock Your Digital Door: Secure Your Wi-Fi

Your home Wi-Fi network is your private connection. Ensure it's protected with a strong password using modern security (WPA2 or WPA3). Your router (the box from your internet provider) usually has this password on a sticker. Be very cautious using free public Wi-Fi (in cafes, libraries, Meadowhall etc.) for anything sensitive like banking, as these networks are often less secure.

5. Pause Before You Click or Post

Think twice before clicking links, even if they look interesting or seem to come from a friend (their account might have been hacked). Hovering your mouse over a link (on a computer) often shows the real web address it leads to – if it looks strange, don't click. Be equally careful about what personal information you share online, especially on social media. Check your privacy settings (on Facebook, etc.) to control who sees your posts, photos, and personal details like your phone number or address.

Staying vigilant is key. These steps greatly reduce your risk online. Remember, Golden Webbers is always here to offer patient help and advice if you encounter anything suspicious or need assistance securing your devices.